Purafil, part of Filtration Group, is the global leader in gas phase (chemical) filtration technology. Our products and solutions are targeted towards providing superior levels of indoor air quality in a variety of environments including but not limited to oil & gas; water treatment; heavy manufacturing; electronics & semiconductor manufacturing; data centers; transportation; mining; commercial offices; restaurants & food service; galleries, museums, archives & libraries – for corrosion protection, odor control, health, and preservation applications. We are seeking a dynamic, results-oriented commercial operations leader to join our team and drive seamless customer experience in the US and beyond.
We are looking for an experienced commercial operations leader to join our team and support our rapid growth. The Customer Experience Manager is responsible for day-to-day customer service activities for the US customer base as well as close partnership with the sales team to drive continuous improvement in our customer experience.
Work Environment:
This is a remote position that will require occasional travel to headquarters, trade shows, or customer sites. The employee will be required to manage his/her workspace within their home. The work area must look professional, no offensive language or art in background/ camera frame, and free from disruptions. This role frequently engages in video calls with partners, the area should represent the values of Purafil, or a virtual background may be used. Professional and business casual clothing must be worn to look presentable on all calls. Employee must be present online during their scheduled work hours.
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