The Customer Service Data Entry Specialist is responsible for accurately entering, updating, and maintaining customer orders and related information in the company’s systems. This position supports the Customer Service and Operations teams by ensuring data accuracy, timely processing of orders, and effective communication with internal departments.

• Accurately enter customer purchase orders into the ERP/system.

• Review orders for completeness, pricing accuracy, and correct part numbers.

• Verify customer information, shipping details, and billing data.

• Respond to internal and external inquiries regarding order status.

• Maintain and update customer records in the system.

• Generate reports related to open orders, backorders, and order tracking.

• Assist in resolving discrepancies in orders, invoices, or shipments.

• Support documentation and filing (electronic and physical if required).

More About Filtration Group

• High school diploma required; Associate’s degree preferred.

• 1–3 years of experience in customer service, order entry, or administrative support.

• Experience working with ERP systems (SAP, Oracle, JDE, etc.) preferred.

• Strong attention to detail and high level of accuracy.

• Good organizational and time management skills.

• Knowledge of Microsoft Office (Excel, Outlook, Word).

• Ability to work in a fast-paced environment.

• Strong written and verbal communication skills.

Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action.   

The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition strategy to be a global leader in the highly attractive filtration industry. Filtration Group has the broadest portfolio of solutions in the industry and has had a particular focus on building a leading platform of solutions focused on the Life Sciences and Indoor Air Quality end markets which are rapidly growing in the current market environment. Filtration Group produces mission critical products with high replacement rates.  Over 80 percent of the Company’s revenue comes from replacement / consumable products, many of which are specified into customer’s products or processes.  With revenues over $2 billion, Filtration Group is consistently recognized as the fastest growing and one of the largest filtration businesses in the world and has a global footprint of 141 facilities in 28 countries. Filtration Group has over 10,000 employees who are united in their Mission to make the world safer, healthier and more productive.