Leadership and Coordination:
- Supervise and support manufacturing operations.
- Oversee and provide direction to the shift leads, ensuring they understand their roles and responsibilities.
- Serve as the point of contact for shifts, troubleshooting problems, making decisions, and ensuring alignment with overall production goals.
- Ensure proper shift transitions and information flow between different shifts by coordinating with the respective shift leads.
Shift Oversight and Production Management:
- Ensure production targets are achieved shifts and that schedules are adhered to.
- Monitor production performance and adjust processes to stay on schedule.
- Work with shift leads to ensure efficient coordination of resources, materials, and manpower across both shifts.
- Address any production delays or inefficiencies, escalating issues to the Director of Operations if necessary.
Safety and Compliance:
- Ensure that all safety protocols are being followed on shifts, and that proper PPE is used.
- Conduct safety audits and inspections for shifts to ensure compliance with OSHA standards and internal safety policies.
- Investigate any safety incidents, near misses, or unsafe conditions that arise, and implement corrective actions.
- Promote a culture of safety awareness, working with shift leads to ensure employees follow all safety regulations.
Quality Control:
- Ensure that quality control standards are met throughout shifts.
- Work with the shift leads to ensure that products are being inspected according to quality standards before being approved for shipping or further processing.
- Address any quality deviations or issues, ensuring corrective actions are implemented in real-time.
- Communicate with the Quality Director and Lab Operation Manager to address any product defects, ensuring timely resolutions and documentation.
- Coordinate the execution of rework and blends.
Inventory Accuracy:
- Ensure accurate inventory counts for materials and finished goods during shifts.
- Monitor the use and movement of raw materials, work-in-progress, and finished goods to ensure accurate tracking in the inventory management system.
- Work with the shift leads to performing regular cycle counts and inventory audits to verify the accuracy of the inventory.
- Investigate and address any discrepancies between physical inventory and system records, implementing corrective actions to prevent future inaccuracies.
- Ensure proper documentation of all inventory transactions, including material transfers, usage, and finished goods counts.
Communication and Reporting:
- Maintain clear communication between shift leads, ensuring shifts are aligned in terms of production goals, challenges, and upcoming priorities.
- Prepare shift performance reports (including production, quality, and safety metrics) and submit these to the Director of Operations.
- Ensure all shift-related documentation, such as production logs, downtime reports, and quality reports, are completed accurately by the shift leads.
- Facilitate shift handovers between shifts, ensuring that key information is passed on to the incoming teams.
Employee Management:
- Supervise the shift leads, providing coaching, feedback, and support as needed.
- Monitoring attendance, productivity, and performance of shift employees, working closely with shift leads to addressing any issues.
- Conduct regular performance reviews of shift leads and provide feedback to employees as necessary.
- Work with HR and shift leads in handling any disciplinary actions or performance improvement plans.
- Ensure cross-training opportunities are provided to employees across shifts to enhance flexibility in staffing.
Equipment Maintenance and Downtime Management:
- Oversee equipment functionality on shifts, ensuring all machines are properly maintained and serviced.
- Coordinating with Maintenance team and shift leads to ensure preventive maintenance schedules are adhered to, minimizing unplanned downtime.
- Address any equipment breakdowns or malfunctions promptly by working with maintenance teams and ensuring timely repairs.
- Maintain communication with maintenance and technical teams to ensure proper handling of machine-related issues on both shifts.
Continuous Improvement and Problem Solving:
- Identify opportunities for improving efficiency, reducing downtime, or increasing production on both shifts.
- Lead or participate in continuous improvement initiatives, ensuring shift leads are engaged in problem-solving and process improvement activities.
- Monitor key performance indicators (KPIs) for both shifts, addressing any variances or issues in production, quality, and safety.
- Encourage shift leads and employees to contribute ideas for improving operations and resolving ongoing issues.