The Global Filter Customer Service Representative will report to the Customer Service Manager and will be based in Cedar Rapids, Iowa. The Customer Service Representative position is critical to our business both in terms of long-term success and day-to-day operations. This individual is responsible for the processing of inquiries received from customers. The Customer Service Representative will support the customer with order entry, order confirmation, shipping updates, pricing, availability of product offerings, and some product selection guidance for existing products. The position requires frequent interaction with all members of the organization, vendors, and customers in a fast-paced...

The Global Filter Customer Service Manager will report to the General Manager & VP-Operations and will be based in Cedar Rapids, Iowa. The Customer Service Manager will oversee and improve all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle. They play a pivotal role in Global Filter’s success by implementing customer-centric strategies, initiatives, improving processes, and developing brand reputation through exceptional customer interactions. The Customer Service Manager will have a strong understanding of the Global Filter product portfolio, sales process, customer lifecycle, virtually building relationships in general, and post-purchase...

The FILTR Lab Applications Engineer will report to the Lab Director and will be based in our Beverly, Massachusetts. The Applications Engineer will have a strong knowledge of filtration process technologies used in the markets of Food and Beverage, Chemicals, and water treatment as well as various types of filtration media and formats.  This role involves characterizing filtration processes and performance using standard and custom filtration screening processes, analytical methods, with model and customer specific liquid feed streams.  An Applications Engineer with strong foundations and hands on experience in liquid filtration, fluid dynamics, design of experiments, project management, and data...