The Global Filter Customer Service Manager will report to the General Manager & VP-Operations and will be based in Cedar Rapids, Iowa. The Customer Service Manager will oversee and improve all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle. They play a pivotal role in Global Filter’s success by implementing customer-centric strategies, initiatives, improving processes, and developing brand reputation through exceptional customer interactions. The Customer Service Manager will have a strong understanding of the Global Filter product portfolio, sales process, customer lifecycle, virtually building relationships in general, and post-purchase...
The Global Filter Mechanical Engineer will report to the Engineering Manager and will be based in Cedar Rapids, Iowa. The Mechanical Engineer position is critical to our business both in terms of long-term success and day-to-day operations. This individual is responsible for supporting Global Filter’s goals & objectives by utilizing lean manufacturing concepts, transitioning new products from design to manufacturing, and maximizing overall effectiveness in accordance with organizational needs. The Mechanical Engineer will identify & solve problems by implementing effective solutions and ensuring safety is a top priority. The position requires frequent interaction with all...